ToBeWise: In Startups and Life

Delete your account and data

You can request deletion without installing or signing into the app.

Or email tobewise@dblm.com with the subject Delete my ToBeWise account and data.

Include your ToBeWise account email, preferably writing from that address. Mention Apple’s Hide My Email if you used it.
Mention related messages or insight submissions so we can find them.
Do not send your password or a sign-in code. We may need to verify that you own the account before deleting it.

The button opens your email app. Review and send the message to submit your request.

Michael McCafferty personally handles requests within 24 hours. If ownership verification or additional review is needed, we will explain the remaining steps.

Delete directly in the app

Open Profile → Account → Delete Account. When successful, this immediately removes your active ToBeWise account and the usage records stored under your account ID. If asked, sign out and sign in again first. If deletion does not finish, retry or email us.

What we keep and delete

We keep account information and identified usage records until successful in-app deletion or a verified email request. We keep other usage reports to understand and improve the app, correspondence to provide support, and contributions to maintain the insight library, until reviewed deletion requests are fulfilled.

A verified email request covers identifiable data we control, including account records, associated usage, relevant emails and attachments, stored exports, and your contributions or published attribution. These additional records need manual cleanup; deleting the account in the app does not remove them automatically.

Anonymous reporting

This setting removes your email and name from future reports, but still sends usage and device information with a separate reporting ID. Earlier reports are unchanged. The in-app deletion email can include that ID to help us find related reports. We review ownership before removing them; a shared or lost ID may prevent us from reliably identifying your reports.

Copies outside our control

Favorites, Added Insights, settings, and local counts remain on your device. Use device or service controls to remove local data, backups, paired-device copies, or copies you shared with others. Deleting ToBeWise does not delete your Apple or Google account.

Provider retention

Firebase allows up to 180 days to remove authentication information from its live and backup systems after we initiate deletion. It retains logged authentication IP addresses for a few weeks. These periods are separate from our 24-hour request handling.